Local, licensed, and here for the long run
A Hills District plumbing business, not a franchise
We’ve been fixing plumbing and gas around the Hills, Hornsby and the Upper North Shore for 16 years. 190+ five-star Google reviews later, we still work the same way we did on day one.
- Based in Castle Hill
- Fully licensed & insured
- Hills Local Business Awards finalist
190+ five-star Google reviews · 16 years in the Hills · Hills Local Business Awards finalist
Our story
Who we are — meet Rohan
Precision Pipes is a local plumbing and gas fitting business operating out of Castle Hill, in the middle of the Hills District. It’s run by Rohan, and it isn’t a network of subcontractors with a shared phone number — when you ring, you get Rohan or someone who works alongside him, and that’s who turns up.
Over 16 years we’ve built the business almost entirely on word of mouth and repeat customers. That’s what 190+ five-star Google reviews actually represent: people in Castle Hill, Kellyville, Hornsby, Cherrybrook and Wahroonga who called us back, and told their neighbours.
We were a finalist in the Hills Local Business Awards, which we’re quietly proud of — not because of the trophy, but because it’s voted on by the community we work in every day.
We cover everything from a dripping tap to a full sewer reline, and we do gas as well as water. Every job carries a fixed price agreed before we start and a lifetime labour warranty afterwards.
- Years in the Hills
- 16Years in the Hills
- 5-star Google reviews
- 190+5-star Google reviews
- Emergency call-outs
- 24/7Emergency call-outs
How we work
Four things we don’t compromise on
We quote before we start, not after
You get a fixed price up front and it doesn’t move. If we find something unexpected, we stop and talk to you about it rather than adding it to the invoice.
We tell you when you don’t need us
If a hot water unit can be repaired for a fraction of a replacement, we say so. If a job can wait, we say that too. Short-term revenue isn’t worth a reputation built over 16 years.
We fix the cause, not the symptom
Clearing a blocked drain without finding out why it blocked just books you a repeat visit. We run the camera, show you the footage and tell you what’s actually happening.
We stand behind the work
A lifetime labour warranty means exactly that. If our workmanship fails, we come back and fix it — no argument, no invoice.
What to expect
From the phone call to the clean-up
- 1
You call, a person answers
Not a call centre, not a message service. Someone who knows where the van is.
- 2
We show up when we said
If we’re running late you get a phone call, not silence.
- 3
We diagnose and quote
You see the problem and the fixed price before anything starts.
- 4
We clean up and guarantee it
The site is left tidy and the work is covered for life.
Our promise
Put in writing, on every single job
Lifetime labour warranty
Every job we do is backed for as long as you own the property.
Fully licensed & insured
NSW Licence 496299C. Compliance certificates on every job.
No call-out fee
We don’t charge to turn up, and we don’t charge to quote.
Fixed price up front
You approve the price before we start. It doesn’t move afterwards.
In their words
What our customers say
“The team at precision pipes are so easy to deal with. I needed a laundry connected, a water heater tank replacement and our water meter raised and it was done so quickly. So hard to find personable plumbers that are also clever and use common sense these days. Highly recommend if you’re looking for good, punctual professional plumbers. They also clean up after themselves when they are finished and leave everything neat. Was such a pleasure to deal with. Will be sure to use them again. Thanks guys!!!!”
Read all reviewsKarina Burogvia Google“Friendly and professional service from the guys”
Read all reviewsChloe Connollyvia Google“Rohan is very professional, easy to talk to, cares about the customer and the work to be performed. Very reasonable price. I highly recommend Rohan.”
Read all reviewsRemy Bucoyvia Google
Need a plumber you can actually rely on?
No call-out fee, a fixed price before we start, and a lifetime labour warranty on everything we do.